Welcome to HELLOPETER.COM
Thu 02 September 2010
 Hello guest

Iburst Complaint



SUPPLIER Iburst INDUSTRY Telecommunications
BRANCH/AREA Gauteng COUNTRY South Africa
TIME / DATE 07:37 Fri 5 Feb PERSON RESPONSIBLE Jannie van Zyl
CUSTOMER murrayk View all reports by user
0
2
PROBLEM Bad Attitude
HEADLINE No Service
THE INCIDENT
Thu 1 Oct

My problem regarding my debit order is no sorted out yet. Spoke to one of their managers on Wednesday that assured me that everything is sorted out and that she is goinig to re-instate my debit order and also do a direct debit for the 4th of Feb. (They still did not take my money as promised)

I have also sent 38 (Which I can prove) e-mails to them over a period of time and only received 1 reply which did not even answer my question. I also sent about 4 e-mail to their CEO Jannie van Zyl, who does not even bother to reply on the e-mail I sent.

I think everyone that had an iburst complaint recently should stand together and report Iburst to the Consumer Council. Maybe this should wake them from their sleep.

I work for a very big organization (more clients than Iburst could ever dream of) and I can tell you one thing if we do not sort out client complaints within at least 24 hours disciplinary action gets taken against us

Relevant content (Last 5 Bad Attitude Problems)

Standard Bank
Credit card application
18:51 Thu 2 Sep 10
by: arnopeter
Nandos
Bad service with BAD manager
18:51 Thu 2 Sep 10
by: Kunzie
(( • )) Supplier's response
Adt Security
ADT personel are not police officers...
18:41 Thu 2 Sep 10
by: youngkev
(( • )) Supplier's response
Outsurance
No way to treat people
18:20 Thu 2 Sep 10
by: cato27de
Glasfit
Stel nie belang in besigheid nie
18:09 Thu 2 Sep 10
by: btch
RSS Subscribe